Our website checkout is paused while we rebuild the store, so we are not taking orders on this site. The fastest way is to call or text us at 916-713-5256 and a specialist will pull it for you, or buy it directly from our eBay store, which is open and updated daily.

Almost certainly. What you see here is a small sample. We carry far more than is listed, with new cars-for-parts added all the time. Call or text us with your VIN or the part number and we will check the shelf in minutes.

Let us know what you are after. We receive new stock daily, so even if a part is not in stock right now, we can tell you if and when we expect to have it again and reach out the moment it arrives. Call or text 916-713-5256 or email info@donutparts.com with your VIN or the part number.

Give us a call and we can usually hold a part for a short window while you confirm fitment. Reach us at 916-713-5256.

Yes. We work with repair shops and body shops regularly. Call us about volume and trade pricing.

Through our eBay store you get all standard eBay payment methods with buyer protection. For phone orders we accept all major credit cards. Online checkout on this site is paused right now, so call or text us at 916-713-5256 to arrange payment.

Always match the OEM part number and compare the photos to your part, since Tesla changes parts within the same model year. Send us your VIN before you buy and we will confirm compatibility. Fitment info is a guide, not a guarantee against trim or build variations.

It is usually printed on a label or stamped on the original part. If you are unsure, send us a photo and your VIN and we will identify it for you.

Tesla often revises parts mid-year. Match the OEM number, not just the model year, and compare the listing photos closely. When in doubt, ask us first.

Programming may be required for many electronic components. We are not responsible for labor or programming charges, so check with your installer beforehand.

Smaller parts ship nationwide with same-day handling when paid by 1:00 PM PST. Large items (battery packs, doors, hoods, seats) ship LTL freight to a commercial address with a dock or forklift; allow 5 to 11 business days, and add liftgate service if needed. Free local pickup is available Mon to Fri, 8 to 5.

Freight items need a commercial address with a dock or forklift, or a liftgate service fee for residential delivery. If neither works, we can hold the item at your local freight hub for pickup.

Please allow 5 to 11 business days from the ship date for LTL freight items. Smaller parcels are faster.

Most orders ship within the continental US. For Alaska, Hawaii, or international rates, contact us before ordering. We can also deliver to any re-shipping company in the USA.

Yes, tracking is provided on every order. If you bought on eBay, your tracking appears in your eBay order details, or just call us with your order number.

Most parts carry a 30-day warranty from delivery. Electrical components and cut sections are final sale and are not covered. Parts we install in-house (battery packs, drive units and more) carry a warranty of 60 days or more depending on the item. Warranty covers the part only, not labor or programming.

Email support@donutparts.com within 60 days of delivery for a return authorization before opening any case, and keep all original markings intact. If the part comes back in the same condition we sent it, you get a full refund; return shipping is the buyer's responsibility. A part returned damaged is not eligible for a refund. See our full return and refund policy for the complete terms.

Yes. Electrical components and cut sections (frame, quarter, or apron) are final sale and cannot be returned. If you are unsure whether a part is final sale, call us before you buy.

No, we do not charge a restocking fee. As long as the part comes back in the same condition we sent it, you get a full refund. Return shipping is the buyer's responsibility.

If a part arrives damaged through our fault, contact us right away with photos before opening any claim. We will make it right with a replacement or a refund, and let you know if the part needs to come back (handled case by case).

Yes, for local customers, but only parts purchased from us, not components from elsewhere. We install battery packs, drive units and most other parts in-house using industry-leading tools, with a warranty of 60 days or more depending on the item. Reach out and we will set it up.

Free local pickup is available Monday to Friday, 8:00 AM to 5:00 PM, at 3730 Omec Circle, Rancho Cordova, CA 95742.

Yes. Parts are pulled in-house and tested before listing. Battery packs and drive units are bench-checked using industry-leading tools, and we can provide charging history, mileage when dismantled, and state of charge.

We are open Monday to Friday, 8:00 AM to 5:00 PM PST. We are closed Saturday and Sunday.

We are happy to help. If you ordered on eBay, message us through eBay or just call or text 916-713-5256 with your order number, phone is fastest. We will sort out tracking, fitment questions, returns, or anything else.

Absolutely. Call or text us at 916-713-5256 with your eBay order number and we will take care of you directly.

Reach out as soon as possible. If the item has not shipped yet, we can usually update or cancel it for you.